Partnerships Management Lead

£37,000

Full-time

Midnight Monday 22nd July 2024

Details

Salary: £37,000 p/a
Hours: 37.5 hours per week
Location: Remote/Hybrid
Application deadline: Midnight Monday 22nd July 2024

Interested?

About the role

We are looking for a talented person who will lead the delivery team for our Grant Management portfolio and Process Hosting services. This involves account management for complex and high-profile groups as well as oversight of two Partnerships Managers, each with their own portfolio of groups. Many of our groups are at the beginning of their journey to scale in impact or size. Our Grant Management service supports our groups through this journey, ensuring we understand their needs, finding practical solutions to support them to achieve their goals, ensuring contracts are delivered in line with agreements, supporting them with budgeting and advising where financial decisions need to be made. Our Process Hosting service is new but growing, and provides groups, coalitions and networks with crucial admin, process and governance support. As the Partnerships Management Lead, you will be responsible for supporting groups with more complex dynamics and testing creative solutions to address their challenges. This role will be an integral part of the business, and your understanding of the service and what is important for our clients will support the growth of our business.

The role would suit someone who understands the intricacies of how change happens within grassroots, community groups, and social innovations, and the role governance and admin plays in this messy interconnected world. You will have an analytical approach, have excellent attention to detail, and will have confidence in holding spaces, conversations, workshops and chairing in spaces that support actions to move forward. 

You will be reporting to the Head of Programmes and must be ready for the messy, passionate interconnected world that is social change.

 

About The Social Change Nest CIC

The Social Change Nest CIC comprises a team that are experts in creating social impact using social innovation, peer networks, community organising, collaboration and systemic and organisational change approaches. We aim to remove the structural barriers for social movements and networks for change, providing a way for agile, strategic and effective money management for them through fiscal hosting, which also supports powerful institutions to become more responsive and accountable to wider society and more aligned with the long-term public interest.

Our service offers fiscal hosting, grant management, grant distribution and fund management. We currently support over 500 community groups across the UK and abroad. We are pioneering fiscal hosting in the UK and have distributed grants to groups that otherwise would not have had access to the opportunity.

We work with all types of social movements and community groups, from climate to housing, wellbeing and animal rights. Read more about this here.

We have gone through a very exciting and accelerated pace of growth over the last 4 years and are evaluating what the long term strategy is which you will be a vital part of contributing to and overseeing as we move into the next stage of maturity.

We are proud of our culture. Underpinned by our values of collaboration, curiosity, compassion and courage we believe relationships are the glue that holds us all together. It helps us create the most innovative work with our clients and gets us through the most difficult times together – we know that transformational social change is generational work and we must look after ourselves and each other for the long haul. We understand that most of us will spend the majority of our time at work, and we want to ensure that time is productive, enriching, and joyful.

You’ll be joining a close-knit team – supported and developed to be the best you can be. We believe that every team member brings a unique perspective from their experiences and abilities and encourages everyone to be a curious soul about how we can improve everything we do, from how we interact as a team to how we deliver for our clients and communities.

 

Key responsibilities 

Account management (60%):

  • Manage several partner accounts, specifically those that are high profile or complex. This involves working directly with them to understand their needs and helping them to find solutions that help them to build out their capacity in a way that works for them. This will often require creative problem solving and working collaboratively with clients to respond to challenges as they come up.
  • Nurture relationships to help build positive, long-term partnerships.
  • Grant Management:
    • Monthly 1-1 meetings with clients to build relationships, discuss emerging needs, and track progress on contracts with funders.
    • Liaise with funders on behalf of our partners when working through new contracts, through fund reporting, and any needs that arise during their grant period.
    • Track grant budgets and support partners with fund management. Risk management of the contracts, ensuring budgets are not overspent and are in line with expected deliverables. 
    • Ensure partner’s contractual obligations are met.
  • Process Hosting:
    • Advise on decision making that supports the client with their strategy and operations. This will range from advising on the business model, governance structures, funding opportunities, design and implementation on operational processes to support their mission.
    • Support the planning and management of governance related meetings.
    • Consult with the leadership team regarding their board meeting agendas. 
    • Ensure papers are produced in line with the agenda and support tracking of action points.
    • Attend board meetings and facilitate the meetings to support the group to move their aims forward.
    • Ensure meeting minutes and actions are documented and circulated.
    • Follow up with action points for the next meeting
    • Support with the processes around recruitment and voting

Lead on delivery of the Grant Management service (25%):

  • Oversee the Grant Management delivery team (currently consisting of two Partnerships Managers) to ensure smooth and consistent delivery across the team and reporting back to the Head of Programmes.
  • Liaise with prospective partners, helping them understand who we are and what we stand for.
  • Support with process improvements to ensure an efficient service is delivered, working with the partnership managers to deliver a consistent service. 
  • Develop the service as we grow, thinking about how we can adapt the model of delivery to fit our purpose. 
  • Work across the team to input on how SCN can continue to improve and innovate. You will bring the key perspective from the partners and support with providing feedback on their experience and needs and implant changes to systems and processes to support an efficient service delivery. This includes but is not limited to:
    • Collaborating with the marketing team as we continue to improve on our marketing strategy to reach new partnerships.
    • Working with the team to ensure the processes around due diligence and risk reviews are relevant for Grant Management partners.
    • Supporting the Business Development functions with any relevant proposals or prospective clients.
    • Collaborating with the Community Development Officer to ensure any infrastructure support is relevant to the groups supported under Grant Management.

Management (10%):

  • Manage the Grant Management team. 
  • Support the team’s delivery, set work objectives and development goals.
  • Ensure the team understands our purpose, how their work fits within that, and our ways of working and culture.

Support the SCA and SCN team (5%):

  • Support internal activities and the development of the wider team that contribute to The Social Change Nest’s overall mission and strategy.
  • Collaborate with the team and bring new ideas that work towards team success.

 


Skills and experience 

You will be a detailed person, proactive, very organised, excellent communicator, have good time management, and good at managing various tasks at the same time. You will be keen to make an impact in a small team and be hungry for searching out opportunities to develop yourself and the business. We are looking for someone who is happy working on their own initiative with energy, enthusiasm and good humour. This role involves customer facing work so you must be comfortable with working with groups of people from varied backgrounds along with your work colleagues, and comfortable prioritising urgent, last minute tasks. 

Person specification includes: 

  • Demonstrable experience of working with clients or partners in a collaborative and flexible way. You must be able to build strong relationships with clients, and work with them to find practical solutions to emerging challenges. 
  • Experience of working with startups, early stage ventures, or supporting community groups to grow. 
  • Experience of managing budgets.
  • Experience of managing contracts successfully to completion, and managing emerging risks. 
  • Exceptional organisational skills.
  • An understanding of grant giving and granting processes. 
  • Ability to facilitate meetings and group spaces, with an understanding of group dynamics.
  • An exceptional attention to detail. 
  • Ability to manage various tasks at the same time, and capable of managing time effectively.
  • Ability to manage competing priorities.  
  • IT literate. 
  • Experience of working within a team.

Desirable: 

  • Experience building and/or managing a team. 
  • Experience identifying trends to support product development and the shaping of services.

We will give you full training on our internal systems and processes and other methodologies that will be relevant to your role. 


Terms and benefits

Terms: The role will be full-time (37.5 hours/week) permanent contract  – we will consider well-structured JobShare applications. As we often work with volunteers so occasional evening and weekend work will be required and compensated through TOIL. Occasional but limited UK or European travel will be required (by arrangement). We are open to exploring flexible working arrangements and supporting you to meet commitments you may have.

Salary: £37,000 p/a

Location: You must be based inside the UK. We have an office in Kings Cross, London which London-based staff are in 3 times a week, but if you are based out of London you will be home based. 

We hold quarterly all-staff strategy meetings and annual away days which you will be required to attend in person and we will cover the cost of your travel. You will be required to come together with the team occasionally and these travel costs will not be covered, we try our best to keep these to when only necessary. 

Language skills & visa status: Candidates must be fluent in English. You must have the right to work in the UK independently, as we are unable to provide visa sponsorship.

Holiday:  22 days plus bank holidays. We close the office in the days between Christmas and New Years – this time is paid for all staff and is in addition to your annual leave entitlement.

Employer pension contribution: We offer a 3% employer pension contribution, that you will auto enrol for after 3 months of employment with SCA.  

Additional Paid Time Off: We offer 2 days of paid voluntary time off, encouraging all staff to serve as trustees or any equivalent voluntary positions to contribute to their communities.

Health Assured Service: The health and wellbeing of our staff is very important to us. We offer all of our staff access to the Health Assured wellbeing service, which offers a 24 hour support line, structured counselling with external support, and a bank of online resources such as webinars and articles tailored towards health and wellbeing for both you and the members of your family, and access to some types of legal advice. You can see their website for details. 

Financial Wellbeing: The financial wellbeing of our staff means a lot to us. We offer the following to our staff to help them reach their financial goals:

  • Salary sacrifice/exchange schemes for groceries (and pensions will be coming soon!). Staff members can choose a set amount to be taken out of their gross pay (before being taxed)  each month, to be put towards purchasing groceries from all major grocery retailers. 
  • Financial wellbeing platform allows staff to check their pension dashboard, plan for retirement and search for forgotten/lost pensions. There is also a smart saver plan and we provide access to financial advisers for free.
  • Benefits app – retail discounts. Select from over 80 brands.


Start Date:
ASAP


How to apply

To apply please fill out this application form. Please note that CVs, cover letters, and/or copies of the question outline will not be considered. You can also view the questions and draft your answers here before submitting it through the Google Form.

We recognise that AI tools are becoming increasingly prevalent in various aspects of professional life, including the job application process, view our AI use guidance for some points to consider.

Applications will close at: Midnight, 22nd July 2024

First round interviews will be held between 29th July and 2nd August 2024.

Second round interviews will be held between 5th and 9th August 2024.

 

 

Hiring process

We strongly encourage applicants from a wide variety of backgrounds. We are committed to our staff representing the wide variety of backgrounds represented in the communities we work with. If you are concerned that you may not fit 100% of the job specification – please throw your hat in the ring. We never put formal education requirements on any role as we value lived experiences as highly as formal education and training qualifications. 

We follow a blind recruitment process, which means that hiring managers for the role can only see your work history and answers to application questions when deciding to progress to the interview stage. 

If you need any accessibility accommodations for this application please do not hesitate to contact us at hello@thesocialchangenest.org or by calling +44 7958 298 727 and we will be happy to provide you with those accommodations.

Please visit our main vacancies page for our equal opportunities statement. 

Using AI in your application

We recognise that AI tools are becoming increasingly prevalent in various aspects of professional life, including the job application process. While we neither encourage nor discourage the use of AI in your application, we believe it’s important for candidates to be aware of both the potential benefits and drawbacks. Here are some key points to consider:

Potential Benefits of Using AI

  1. Reduces barriers: AI can help individuals with disabilities or those who are not native English speakers in the application process.
  2. Guidance: Can provide suggestions on what you might want to include in your response.
  3. Feedback: Can offer insights on how you could improve your responses.


Potential Drawbacks of Using AI

  1. Generic content: Can result in similar wording appearing across multiple applications, making them feel less unique.
  2. Inaccuracies: AI is sometimes overly creative with facts and may provide inaccurate information.
  3. Loss of personal touch: Your individual experiences and personality might not shine through if AI is relied on too heavily.

Remember, the most successful applications are those that genuinely reflect your skills, experiences, and personality. Whether you choose to use AI tools or not, make sure you check your responses thoroughly and ensure that your application accurately represents you as a candidate.